Im not saying whats right or wrong in this situation.
But plain and simple. Good customer service is good for business.
Refunding that 50$ to the customer would not really cost them anything, but it would make the customer more comfortable in ordering.
The more Comfortable the customer is the more hes likely to buy more products even when they dont need them,
and blah blah blah blah all over the interweb about how great of company they are " I even bought an Upper receiver and they refunded 50$ when it went on sale" blah blah blah
Good Reviews + Good Prices = More business So why not??
Write this down it will increase business.
Last edited by darkcrave; 08-29-2012 at 5:45 AM..