Originally Posted by Moto
I asked the girl at JR to cancel and refund my money. She said she doesn't know how long before I get my refund?
Send a letter to your credit card company. The instructions are on the backside of your bill. Let them know that you cancelled the order as seller was unable to fulfill the order and that the seller will be processing a credit. This will preserve your rights.
I was/am not concerned about delays in the credit posting as my dispute rights have been preserved.