First and second time buyer here.
I made my first purchase of a Glock in April, and it was a flawless transaction. EBR is professional, courteous and accommodating. I thought I was done in making this first buy, then saw a SIG listed. I ended up going for that one too as soon as possible after the first "1 in 30" was up. The second time transactions were equally professional. Every single question I asked was answered, and I never once felt rushed in any of the visits, even though I knew they were busy.
The real-time inventory feedback on the website is very helpful, and emails are answered promptly. I know I'll keep checking in frequently to see what else comes up. My drive to EBR is at least an hour each way, but the service is well worth it. Also, at first I was hesitant about having to schedule appointments since the drive times can be unpredictable, but they have been flexible with me, and that is appreciated.
Thank you for all your assistance!