Were you irate on the phone?
There are those that respond better to honey than vinegar.
Also sometimes when something you paid for doesn't get sent to you showing a little patience, and understanding while gently reminding the company or individual of their responsibility to fulfill the agreed upon arrangement will yield better results.
(hopefully the correlation isn't missed in my reply)
On another note:
Happy to see you picking up some projects, and I look forward to drooling over the results.
Last edited by nicoroshi; 02-21-2013 at 4:57 PM..