Bullseye is a crap store, especially for PPT's
They are arrogant, unhelpful and try to drag out the process as long as possible. I don't PPT there if I can help it, I don't use their range anymore and I will never buy a retail gun from them.
As I understand it, the background check comes back go or no-go in under 30 minutes, if you have a hold placed on your sale, the DOJ will let you know before the 10 days is up. I call BS.
Check-in with the DOJ (this could take a while) and see if there is any truth to this fiction. If not, report them for willfully obstructing a PPT, which is not legal.