Originally Posted by nothinghere2c
if your key is truly legit, you should be able to call microsoft and ask what has flagged your pc as being not genuine.
the only thing that generally flags that is when you swap your motherboard because microsoft considers that a new "pc."
even if you did a mobo swap, you can usually call MS and say your old one died and you had to replace it.
as for not saving passwords, are you referring to Internet Explorer not saving web page passes?
^ this is the case. Have you changed motherboards? If nothing has changed, same system etc. then call MS again. You may have just gotten a numbnutz the first time.
Alternatively, you can reinstall from your original CD. Back up all your data, do a clean install (reformat/repartition) and it should be ok.