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Old 01-11-2013, 2:21 PM
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NoNOS67 NoNOS67 is offline
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Originally Posted by keithmad View Post
I had filed a complaint with the BBB concerning my dealings with PSA and the problems I listed above. I received a call from customer service apologizing for the confusion and the agent told me that the magazines I had ordered were available for me If I still wanted them. I said yes and she said she would ship them out with a tracking number by Monday.

Since the agent specifically mentioned the BBB complaint I would say that it was a good way to get somebody's attention over there. I will update this thread when I receive the mags.
So they refunded your money, or at least offered to, and you still decided to file a complaint with the BBB?? Classy move, bud, real classy!
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