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Old 01-11-2013, 11:30 AM
keithmad keithmad is offline
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Join Date: Jan 2013
Posts: 6
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I had filed a complaint with the BBB concerning my dealings with PSA and the problems I listed above. I received a call from customer service apologizing for the confusion and the agent told me that the magazines I had ordered were available for me If I still wanted them. I said yes and she said she would ship them out with a tracking number by Monday.

Since the agent specifically mentioned the BBB complaint I would say that it was a good way to get somebody's attention over there. I will update this thread when I receive the mags.
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