I also spoke with them today, very nice people. I had to try a bunch of times for it not to ring busy, but when it didn't they answered. I was excited to be able to add an anodized to my order and another lower parts kit. Because it's been about 8 days for me since my original order, they said I'd be in the next shipment, Friday or Monday. They also mentioned they had plenty of uppers, i.e. the website is accurate, and bcg's at $225. They are no doubt hustling, I suggest that unless you want to add to your order, leave them to the business of catching up.