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-   -   Waited over an hour to do PPT (http://www.calguns.net/calgunforum/showthread.php?t=728265)

rjackson1986 03-20-2013 2:36 AM

Waited over an hour to do PPT
 
My wife and I did a PPT with a fellow CG member at the West Covina location. We waited over an hour. It seems like the employees here didn't know what they were doing. The customer service was also horrible.

compshell 03-20-2013 5:20 AM

Welcome to turners. It is hit or miss.

jonc 03-20-2013 5:31 AM

Normal!!!!

I would never take my wife or kid
If I ppt at turners!!!

rjackson1986 03-20-2013 5:38 AM

I had no idea lol Now I do.

xjdesertfox 03-20-2013 6:33 AM

Never been to that store. But neverbhad issues ppting at oxnard reseda and pasadena.

Posted from my Saiga-12.

CHIEFone 03-20-2013 7:10 AM

PPT at Alamo Pawn, one block north of turners on azusa.

Vin63 03-20-2013 7:39 AM

As the others mentioned, it can be hit or miss. I recently did a pick up from the Chino Hills location, taking a number, and there were only two other customers in the store, and it still took more than an hour after they got to me and started my pick up because the two people behind the gun counter kept helping new customers that would come into the store, who didn't take a number. I had to interrupt the associate several times after I completed my sections for him to come back and finish his sections. He was cordial enough, but it should've only took 10 minutes, and they could've provided better help to the new customers.

geoliquid 03-20-2013 1:36 PM

+1 for Alamo Pawn
 
good place and honest people

ambiguous216 03-20-2013 4:29 PM

Geez...what took so long?

Xombie 03-21-2013 7:50 AM

I always bring a portable chair and have my smartphone charged when I shop at Turners.

rjackson1986 03-21-2013 9:26 AM

Haha makes sense

madoka 03-21-2013 9:45 AM

Quote:

Originally Posted by rjackson1986 (Post 10860261)
My wife and I did a PPT with a fellow CG member at the West Covina location. We waited over an hour. It seems like the employees here didn't know what they were doing. The customer service was also horrible.

Same thing happened to me. Only around 30 minutes in and not seeing an end in sight to the wait, We left and went to Alamo up the street. No line and we were done in about 15 minutes.

sd_shooter 03-21-2013 10:19 AM

http://i631.photobucket.com/albums/u...-obama-b_3.jpg

rjackson1986 03-21-2013 11:07 AM

I'll have to do it there next time

SNCaliber 03-21-2013 11:08 AM

turners always takes forever! just go to a smaller gun shop or a range, quick and easy

rjackson1986 03-21-2013 11:24 AM

For sure.

Dantedamean 03-21-2013 11:26 AM

Ya the guys at the turners suck, the ones that do know stuff are dicks and the ones that don't act like the ones who do.

1981 03-21-2013 1:20 PM

Quote:

Originally Posted by Xombie (Post 10871457)
I always bring a portable chair and have my smartphone charged when I shop at Turners.

no need to bring your own chair. I've seen people use chairs Turner's has on display while they waited. :sleeping:

joshs10extreme 03-21-2013 1:58 PM

i waited 2 1/2 hours at the Torrance location a few weeks back and they didnt know what was going on... Other experiences have been very good at other locations

pitbull30 03-21-2013 5:37 PM

Ill add to this post then I'm going to email the guy in the sticky above. "robz@turners.com"

I've walked out of turners several times and went somewhere else or bought online. When I'm there to pick up my purchase or buy a box of ammo why do I have to wait behind the guys who are flling out DROS paperwork or better yet the new guy asking 100 questions about which gun to buy. I have nothing against the new guy wanting to buy something and making an informed purchase, but if you have 3 new guys tying up the only 3 guys in the store that doesn't make sense.

My 2 cents is dedicate 1 guy at least to ammo/accessories/firearms pick up only. Sometimes you guys call out for ammo but other times I have asked and they say "I'll get to you in a second". Which means stand and wait in my experience. If I wait longer than 20-30 minutes for a quick buy or pick up (not DROS) I'm gone.

Charlieh313 03-21-2013 6:49 PM

I remember doing a PPT there and it took about 45 mins to get all of our paperwork done. Literally during the 10 days is when the pandemonium started and when I went to do the pick up it took about 2.5hrs of just sitting there waiting. Nuts I tell you

forcedfedsti 03-21-2013 9:58 PM

Just drive up one block north on Azusa to Alamo Pawn. You'll be in and out in 10 min max.

jonc 03-21-2013 10:05 PM

Quote:

Originally Posted by CHIEFone (Post 10861031)
PPT at Alamo Pawn, one block north of turners on azusa.



Yup that's the spot!

1981 03-22-2013 8:01 AM

ppt is the least profitable transaction for turner's, so of course it has the lowest priority.

Socal553 03-22-2013 11:50 PM

Quote:

Originally Posted by 1981 (Post 10881931)
ppt is the least profitable transaction for turner's, so of course it has the lowest priority.

Which store you work at?


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