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-   -   No response from Atlantic Firearms (http://www.calguns.net/calgunforum/showthread.php?t=602022)

mozzer101 07-30-2012 3:33 PM

No response from Atlantic Firearms
 
Has any one had any issues with AF not returning calls or emails after an order has been placed?

email 07-30-2012 3:35 PM

Yes.

I bought a Vector V51P and didn't have any luck with a response about the barrel issue I've been having.

I also sent several emails to Vector in Salt Lake City, but without response.

It's supposedly got a 5 year warranty, so i have 4 years left.... :/

mozzer101 07-30-2012 3:38 PM

I'm getting concerned I payed for a riffle and was charged yet I can't get a hold of anyone. I have left a voice message and left several emails with no response. Any suggestions?

email 07-30-2012 3:43 PM

Quote:

Originally Posted by mozzer101 (Post 9031577)
I'm getting concerned I payed for a riffle and was charged yet I can't get a hold of anyone. I have left a voice message and left several emails with no response. Any suggestions?


They're a pretty good company. I wouldn't worry too much. They're probably just super busy. Hold tight....

Atlantic Firearms 07-31-2012 3:13 AM

You completed the order on Friday July 27 th at 11 44 am you have Only emailed our office once since then on July 30 th @ 305 pm. You need to allow us a little bit of time to respond to emails we get 300- 500 per day. There are not multiple emails and a long length of time out of contact .

Atlantic Firearms 07-31-2012 3:14 AM

Email ,, what issues are you having with your Vector ??? We are not aware of any oustanding issues.

NoCash4theRange 07-31-2012 8:21 PM

ooooohhhhhhhhh!!!!! You got molded!!!! :)

ke6guj 07-31-2012 8:33 PM

Quote:

Originally Posted by Atlantic Firearms (Post 9034891)
You completed the order on Friday June 27 th at 11 44 am you have Only emailed our office once since then on June 30 th @ 305 pm. You need to allow us a little bit of time to respond to emails we get 300- 500 per day. There are not multiple emails and a long length of time out of contact .

I assume that you meant July, not June?

Atlantic Firearms 08-01-2012 3:07 AM

Yes we meant July thank you

email 08-01-2012 9:30 AM

Quote:

Originally Posted by Atlantic Firearms (Post 9034892)
Email ,, what issues are you having with your Vector ??? We are not aware of any oustanding issues.

I've sent you a PM. I'd like to send you the email string I've had with Vector regarding the issues.

You guys have been good to me (and others), but Vector....maybe you can help me with their 5 year warranty.

Check the PM and I can email you the info.

Atlantic Firearms 08-01-2012 6:01 PM

Yes we will be glad to assit if they are not getting the issue resloved we will be glad to step in to help.

1000stars 08-05-2012 12:24 AM

Atlantic Firearms will reply !!!

Atlantic Firearms 08-05-2012 4:38 AM

We do deal with a tremendous volume of emails and phone calls 7 days a week and do our best to get back to customers as quickly as possible but keep in mind we are human and can not answer 500 emails in a single day. Sometimes it may take 24 hours to get through all of them we appreciate everybodys intrest in our product lines and continue to try to grow our offerings for CA shipments.

Snake Eyes USA 08-06-2012 10:00 AM

Atlantic Firearms is top notch when it comes to helping customers.
Friendly to.

If you wanted realtime low wait time service, AF would be a Corporation and your call would have been transferred to India. lol

Capt_Communist 08-07-2012 9:54 AM

Oh snap


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