harley66
10-02-2012, 12:03 PM
I have two Cannon Safes..
Cannon series
&
Patroit series
Both good safes - Cannon series looks like Fine furniture - with bull nose corners..
anyway.. that safe was bought in 2003 - I called yesterday to talk about the touch pad and told them that twice now, it would not open... we talked for a min and he ask, what I had done to try to fix the issue.. could be just me or keypad is talking to me?? only twice..
New battery - check contacts with battery - touched the number s-l-o-w.
in a flash - He offered to send me a New elect keypad lock - parts are under lifetime warranty - he also said, that I should be able to swap them out and if I had a question, to call tech support for help.
This safe is right at 10 years old and Cannon customer service was great. Free replacement touch pad without any hassel.
Bottom line - when buying a safe - read the small print on warranty.
Cannon parts - lifetime (in home open/service on non working lock is one year) parts are for life time.
if any keypad starts to Not open the safe and its not you - look at replacing it...
read the small print below and compare that to any other company you want to buy from, then make your choice.
http://www.cannonsafe.com/warranty.html
Cannon series
&
Patroit series
Both good safes - Cannon series looks like Fine furniture - with bull nose corners..
anyway.. that safe was bought in 2003 - I called yesterday to talk about the touch pad and told them that twice now, it would not open... we talked for a min and he ask, what I had done to try to fix the issue.. could be just me or keypad is talking to me?? only twice..
New battery - check contacts with battery - touched the number s-l-o-w.
in a flash - He offered to send me a New elect keypad lock - parts are under lifetime warranty - he also said, that I should be able to swap them out and if I had a question, to call tech support for help.
This safe is right at 10 years old and Cannon customer service was great. Free replacement touch pad without any hassel.
Bottom line - when buying a safe - read the small print on warranty.
Cannon parts - lifetime (in home open/service on non working lock is one year) parts are for life time.
if any keypad starts to Not open the safe and its not you - look at replacing it...
read the small print below and compare that to any other company you want to buy from, then make your choice.
http://www.cannonsafe.com/warranty.html