View Full Version : NcSTAR Tech Support/Warranty Rep

05-11-2012, 3:08 PM

We are currently looking for a New Technical Support Team Member to join the Fastest Growing Optics Manufacturer in the World. As a part of the NcSTAR Team, you will be responsible for the customer relationship and ensuring the utmost in customer satisfaction. A combination of being a quick learner, good listener, articulate, patient, and possessing the ability to explain a wide range of technical concepts to customers of varying levels of technical ability while maintaining a pleasant disposition makes you an ideal candidate for this exciting opportunity!

Primary Duties include, but are not limited to:

- Processing returned products
- Answering incoming technical and warranty customer calls
- Assisting inside sales associates with technical support
- Detailed reporting of product related issues

Required Skills:

- Must have extensive experience with Firearms, Rifle Scopes, and other Firearms related products
- Effective Time Management skills
- Organizational ability
- Good Communication skills (written & verbal)
- Customer service / Relationship management
- PC skills Must have Word and Excel experience
- Knowledge of Quick Books a plus
- Multi tasking (typing while navigating different interfaces and talking)

All interested applicants may apply for this position by sending a resume to support@ncstar.com, or you may call 1-866-627-8278 (ask for Dave or Matt).

05-14-2012, 8:11 AM
Monday Bump. Location is City of Industry, CA.

05-15-2012, 8:49 AM

05-16-2012, 9:26 AM

05-17-2012, 1:01 PM