View Full Version : Great customer service.

01-04-2012, 1:27 PM
Posted this in the General section, but I thought I would put it here also. Thanks again Jerry

Just thought I'd give a big thumbs up to Battle Arms. Bought a "Badass" ambi safety and was having trouble with it going on safe. I haven't taken the gun out much and thought it would wear in. So after about 4 months I Email them last night and describe the problem. I get a call from Roger today and he could not have been nicer.
They are sending me a new body, new screws because he said they changed to grade 8, a new detent and a long lever just in case I wanted to try it. I was using the short fat one.
That's really above and beyond in my book. Great company

Oh yea, I bought it at JabTac. Great guy's there too.

01-05-2012, 11:45 AM
Thank you John!
Our apologies for your troubles, please let us know how the new center works for you :)

01-08-2012, 12:56 PM
Hey Roger, AKA Duffy

Got the parts on Fri, Installed Sat. It works great Thanks. I like the patch too.

Just a note for those who look. I Emailed Tue eve. Got a call Wend, and the parts were here Fri. Can't ask for more. Give B.A.D. a try

01-08-2012, 1:17 PM
John, we'll be coming out with two new levers in a few months, please let me know if you'd like to try them ;)

Glad you like the patch, every year we do something different as swags for repeat customers and friends :D