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View Full Version : Whats up with turners fountain valley??


MA5177
01-03-2012, 6:50 PM
Went in today to buy a ruger LCR 38, was asked right away if I needed any help.
Already knew what I wanted so I told them to write it up, staff was friendly, proffesional and very fast. No attitudes what so ever ,they seemed happy to make a sale. WTF?? This is not how most gun shops treat their customers! I can name a few I will never step foot into again.

Props to turners FV , will be returning soon

Always_shootzero
01-03-2012, 11:13 PM
Check out chino hills if your ever down that way they have a great management staff that are not afraid to get dirty David the firearms manager knows what his doing and Ben hunting manager is good too.

Chaos47
01-03-2012, 11:29 PM
Sounds like my experience's at the Corona store!

gr8dragon88
01-04-2012, 12:45 AM
and none of these stores have the DMV like numbering system.... ;-)

it's all about the 3Ps (people + process + performance)

Always_shootzero
01-04-2012, 1:02 AM
Your right because they take care of people like people not numbers. Other stores your just a customer at these locations your friends.

triplestack3
01-04-2012, 1:34 AM
I do a pretty good amount of shopping at the Fountain Valley store. Obviously it helps going in knowing exactly what I want, but the staff there does make a difference. Weekends can involve waiting for a while, but that seems to be pretty much any store on a Saturday or Sunday.

Dgomezturners
01-04-2012, 2:40 AM
Check out chino hills if your ever down that way they have a great management staff that are not afraid to get dirty David the firearms manager knows what his doing and Ben hunting manager is good too.

Thank You sir! My name is David G and I work as a manager at the Chino Hills Turners I am pleased to hear that we are doing everything we can to make your experience to Turners a pleasant one. There are many changes on the way for this location. We are exited to make this location a top store in the future for this company and i can guarantee my staff and I will not stop till we make everyone's experience at Chino Hills a great one. I thank you again for your business and hopefully will see you and many others very soon.
David G
Chino Hills
Manager

Mac7504
01-04-2012, 12:57 PM
Your right because they take care of people like people not numbers. Other stores your just a customer at these locations your friends.



A major reason why I hate ammo bros! I will go if I have to (and I do for .357 sig ammo), and I understand why they have to do it, but it does detract from the customerís experience. SMH I feel like cattle there...

Always_shootzero
01-05-2012, 6:51 PM
David thank you and your team for your great service keep it up and you will have my business for a long time.