10-06-2011, 8:46 PM
Just wanted to tell all of you about my recent experience with Umarex. I had purchased a new in box HK416D .22LR from a forum member here recently and after about 1,000 rounds the extractor just disappeared! I called Umarex (the importer) and because I had no receipt was told it would cost about $50 plus $25 shipping and they would call for my C.C.# once the repair was completed. I was fine with that really, so they sent me an email with return instructions. I returned it to them back in Arkansas and it was received, repaired and shipped back to me the same day at no charge! Wow was I impressed when I came home from work and there it was.