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View Full Version : Safe Warranty claim with manufacturer


ronas
12-19-2010, 2:19 PM
Has anyone ever had to make a warranty claim with a safe manufacturer?

What was your experience?

Probably my first choice has a warranty that would require me to pay for shipping safe to manufacturer and then they would ship it back to me with me paying freight again. Right now the cost of shipping the safe I want is a little over $600.

I guess if you live far from where these safe are made the warranty is somewhat costly.

bsg
12-19-2010, 5:43 PM
you bring up a good point. if the company doesn't have approved warranty service sites near you... there could be a problem getting hands on assistance when needed. i often hear of electronic locks that fail, and manufacturers simply sending replacement parts in the mail.

service support or the lack of it should be a consideration prior to making a purchase on a new safe imo.

i have an old 1970s Browning ProSteel with manual lock that just keeps on goin.