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crackerman
11-02-2010, 12:09 AM
I managed to break the left "claw" that holds the sight on the rail. Anyone know if this is covered by warranty or will I be buying a new sight?

SarcoBlaster
11-02-2010, 12:12 AM
Call Magpul. Anything else is speculation.

thevic
11-02-2010, 12:19 AM
They have excellent customer service. Give magpul a call

AlliedArmory
11-02-2010, 12:47 AM
Give them a call and see what the say. Their CS is excellent. But comparing this to everyday items, that would be considered physical abuse and not a manufacturer defect.

crackerman
11-02-2010, 10:56 AM
FYI, I called them and explained what happened and they said that I had an older design that was prone to over tourqueing. Said to send it in and the would send me a new one! Awesome customer service.

Crowesnest
11-02-2010, 2:55 PM
Yep..... Kudos to Magpul for their CS. Had a problem with my rear sight a while back and they shipped me a replacement absolutely gratis.

crackerman
11-17-2010, 10:26 AM
Little update:

My BRAND NEW MBUS arrived last night!
Thanks to Magpul for the great and fast customer service!

patriot_man
11-18-2010, 12:02 AM
Nice! Great CS for Magpul once again

evidens83
11-18-2010, 7:22 AM
Sweet!