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gmcal
09-05-2010, 4:01 PM
I finally got around to installing my Rainier Arms XTC on my BCM ar. Sure enough, I slipped and scratched the comp and the barrel. Normal wear has never bothered me, in fact I think it adds character and beauty. But idiot marks make me cringe. Is there anything that I can use to touch up the scratch? It has the phosphate coating on the barrel.

damon1272
09-05-2010, 4:56 PM
Dependant on the part you can use birchwood casey products for rebluing. I cut my front sight down and reblued it. Came out a pretty close match as the bluing was more black than anything. Give it a try. The same can be tried on aluminum. MAy want to try posting in the gunsmithing area to get better input.

Juice5610
09-05-2010, 7:38 PM
yup birchwood casey

RainierArms
09-26-2010, 9:55 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

iareConfusE
09-26-2010, 10:02 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Holy crap, customer service in action!

supermario
09-26-2010, 10:20 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.



Thats wayy cool. You just got one more customer from reading this post.

professorhard
09-26-2010, 10:24 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Wow. Awesome post

MaHoTex
09-26-2010, 10:28 AM
Well, I know where I am buying my parts moving forward.

be1498
09-26-2010, 10:29 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

You, sir, just got my attention, my respect, and my future business!

stphnman20
09-26-2010, 10:32 AM
Now that's some good ish to me right there!

DK9mm
09-26-2010, 11:13 AM
Awesome customer service RA!

alexander
09-26-2010, 11:14 AM
But idiot marks make me cringe.

Thank you for giving that a name.



If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.


That's pretty epic customer service. Kudos to you.

straykiller
09-26-2010, 11:21 AM
dam very nice, its rare to find good customer service these days

P08
09-26-2010, 11:21 AM
a sharpie is cheaper, the rifle is a tool -not meant to be pretty.

gravedigger
09-26-2010, 11:25 AM
Or go to an engraver and ask him to incorporate the scratch into the final design!

Honeydos
09-26-2010, 11:29 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

That's above and beyond. Outstanding customer service! You'll be getting more buisness from me as well.

Hey, have you considered a hostile takeover of GPAL?:D

DirtRacer151
09-26-2010, 11:29 AM
If i scratch my new LMT MRP i ordered from Rainer will you guys swap that out for me as well? :D

Makes me happy i ordered from the right place :)

Sikhawk
09-26-2010, 10:32 PM
i will order rainer now just because of that post. has anyone else seen more of an epic win?

Lone_Gunman
09-26-2010, 10:35 PM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Yowza. You guys got my business with that post.

DigitalAmmunition
09-26-2010, 10:38 PM
I bought my DD M4 from RA, great customer service. :thumbsup:

keson
09-26-2010, 10:42 PM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Post of the year

Tactical_Packaging
09-26-2010, 10:50 PM
I've been researching the XTC for the past week and have come across very positive reviews about the XTC and Rainier, this one really impresses me. Customer service like this plays a big influence in my decision making process. I just may have to reconsider my decision of the "other" to a XTC.

stitchnicklas
09-26-2010, 10:59 PM
for penance you must do 20 mother marys and 100 son of's ....

Masterdebater
09-27-2010, 12:11 AM
why havent i heard of ra? u bet your ***** i have now and good timing im building an AR this week. u guys are my new heroes expect money from me very soon here!

gmcal
09-27-2010, 9:21 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Thank you very much but the birchwood casey pen I used covered it very well. Again thank you very much, that offer clearly goes above and beyond any reasonable expectation a customer could have. I'll continue to do business with Rainier Arms. I've recommended Rainier Arms several times on the Internet and in person and will continue to do so and point to this experience as an example why people should do business with you.

BTW the comp is awesome. I picked it up for $45 when you had a calguns special several months ago.

gmcal
09-27-2010, 9:25 AM
Thank you for giving that a name.

I hope you won't refer to that as a gmcal.....;)

Recession
09-27-2010, 9:29 AM
BTW the comp is awesome. I picked it up for $45 when you had a calguns special several months ago.

OMG! Can we please have this group buy again? This is the last piece to my current AR build. Pretty please? :D

2Bear
09-27-2010, 10:02 AM
Rainier Arms Rules. FATOS.

Lead-Thrower
09-27-2010, 10:39 AM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

:King:

You just earned yourself a new customer. :)

gmcal
09-27-2010, 10:46 AM
OMG! Can we please have this group buy again? This is the last piece to my current AR build. Pretty please? :D

It wasn't a group buy. Rainier Arms posted a coupon code to use at checkout for the discount.

ETA: even at the regular price the XTC is a bargain. I've only used mine a couple of times but I'm very impressed. I've only seen good reviews online also. Get one, you won't be sorry.

Recession
09-27-2010, 10:55 AM
It wasn't a group buy. Rainier Arms posted a coupon code to use at checkout for the discount.

ETA: even at the regular price the XTC is a bargain. I've only used mine a couple of times but I'm very impressed. I've only seen good reviews online also. Get one, you won't be sorry.

COUPON! COUPON! WE WANT COUPONS! :King:

billdoodoo
09-27-2010, 12:11 PM
John and Mike of Rainier Arms are always a pleasure to deal with, I have purchased a lot of stuff from them and always had satisfaction right after. Plus, I bug them a lot with my gun-related technical questions and they make it a point to accomodate me as much as they can even with some of the non-sense questions that I had. :D

You guys asked for coupons, I got this not too long ago from them:

EOTECH SALE!!! Discounted prices plus you can get an additional $50 rebate:
http://www.eotech-inc.com/documents/Sight-In_Savings_EOTechRebateProgramR4.pdf

EOTECH G23:FTS
Retail $589
Rainier Normal Price $549
Sale Price $459

EOTECH 552.A65
Retail $549
Rainier Normal Price $499
Sale Price $425

EOTECH 556.A65
Retail $609
Rainier Normal Price $569
Sale Price $485

EOTECH 557.AR223
Retail $609
Rainier Normal Price $569
Sale Price $485


More items on sale:


Rainier Arms Forged Upper / Lower Combo
Retail $275
Rainier Normal Price $249
Sale Price $199.95




MEGA Billet Upper / Lower Combo
Retail $431
Rainier Normal Price 409
Sale Price $349.95




Timney Match Single Stage Triggers
Retail Competition $194.95 / Skeloton $259.95
Rainier Normal Price Competition $185.20 / Skeloton $246.95
Sale Price Competition: $159.95 / Skeloton $225






To Purchase, use coupon code MAP (All in CAPS) at check out. If you have difficulty with the coupon code, please call. Rainier Arms 1-877-556-GUNS(4867)

choprzrul
09-27-2010, 12:28 PM
Read this thread, google'd Ranier Arms http://www.rainierarms.com/ and checked them out. You can bet where I will be doing biz.

If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Post of the year

^^This might very well be true^^

.

bombadillo
09-27-2010, 12:28 PM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

And this is why you're going to be who I order my next upper from! Props and beer on me!

Casual_Shooter
09-27-2010, 12:41 PM
If you are like me, that idiot scratch will bother you everytime you look at your gun. Send the comp back and we'll replace it for you.

Nice! :punk::cheers2::thumbsup:

EGsimi
09-27-2010, 3:36 PM
I will be starting my first AR build very soon and once I do some research think I may very well give my business to RA once I get home and can check out their site away from my works web filters.

Awesome service guys!

keson
09-27-2010, 3:48 PM
Thank you Rainier Arms for my Ops Inc 12th collar & brake and complete A2 stock <333

Colt-45
09-27-2010, 3:59 PM
Will be buying a muzzle device from you guys in the future.