View Full Version : Great Service from Liberty

09-04-2010, 2:36 PM

I wanted the thank Scott for the great service on the TR24G I just received.

After ordering a TR24G from another vendor and getting an email the next day saying that it wasn't in stock (even though my order processed OK the night before) I wanted to try somebody else instead of waiting or substituting for some other color which they had in stock. The TR24G was sold out at a lot of retailers and when I could find it in stock the price was much higher.

I happened to run across Liberty Optics who showed it in stock and at a very good price. Just to be safe I emailed Scott to check. I received a reply within minutes that confirmed it was on the shelf and although he was heading to the range could get it packed up and shipped before he left so I went ahead and placed the order online. Twenty minutes later another email from Scott arrived stating the order was received and good to go.

That was Thursday morning and the TR24G arrived today, Saturday, well packed and in great shape.

Thanks Scott. I really enjoy dealing with companies who are responsive their customers needs.


09-08-2010, 11:33 AM

Thanks for the opportunity to serve, thanks for being our customer, and most of all, thanks for sharing your experience here on CalGuns, you didn't have to do that and it is highly appreciated.


10-15-2010, 4:24 PM
I'd like to chime in here too and thank Liberty Optics (Scott) for their exceptional customer service!

I placed an order for a Leupold riflescope over the phone with Scott yesterday; the scope and rings that I needed were in stock and he practically assured me that the order would be on my doorstep today (or Monday at the very latest). And true to his word, I just received the package...unbelieveable :cool2:

Thank you Scott and Liberty Optics; this was my first purchase from you but certainly not the last!!


10-26-2010, 7:11 AM
Thanks Larry! We look forward to serving again.